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The second-hand marketplace Shoppers Voice Anger Over Sizing Modifications

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.

Social Media Backlash

Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.

The company said the new system was more in line with other platforms.

It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Sizing System Modifications

Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.

Member Experiences

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Required Changes

Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.

The writer

Donna Martinez

A seasoned gaming analyst with a passion for helping players succeed in online casinos through data-driven insights.

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